Page 6 - Louisiana 811 Magazine 2021 Issue 2

Did you make
2021
Louisiana Convention Schedule
that call?
LAGC Summer Conference
Boardwalk Pipelines is committed to operating pipeline assets in a safe, reliable and compliant manner and providing the highest level of customer service.
7/7/21 - 7/11/21 Miramar Beach, FL www.lagc.org
Plumbing Heating Cooling Contractor Annual Convention & Trade Show 8/19/21 - 8/21/21
Kenner, LA
www.laphcc.org
LA Forestry Association Annual Convention
8/24/21 - 8/26/21
Golden Nugget, Lake Charles, LA www.laforestry.com
Common Ground Alliance
Excavation Safety Conference & Expo 10/12/21 - 10/15/21
Renaissance Orlando at Sea World www.cgaconference.com
Operations Report
Incoming Calls:
2020 thru April – 229,499 2021 thru April – 251,132
Outgoing Notifications:
2020 thru April – 1,101,816
2021 thru April – 1,203,836
Call Ratio (In to Out)
2020 thru April – 1: 4.80 2021 thru April – 1: 4.79
On-Line Ticket Entry
2020 thru April – 79.86 %
2021 thru April – 81.27 %
Home Owner Tickets
2020 thru April – 12,986 2021 thru April – 15,953
bwpipelines.com
bwpipelines.com
Welcome New Members Since 1st Quarter
Archibald Water Sustem Black Bayou Operating LLC Crescent Mdstream LLC Soldier Operating LLC