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Charlene Ellison, General Manager
Shana Fleming Database Administrator
As general manager of the Louisiana 811 notification center, Charlene oversees the center’s day-to-day activities and provides support to Louisiana 811 as a One Call Concepts (OCC) employee. She brings 20 years of experience to the role.
Contact Charlene at 225-275-3700 (ext. 475) or
charlene@laonecall.com.
Known lovingly around the office as the “Louisiana 811 Map Guru,” Shana is the database administrator for Louisiana 811. In this role, she supports the technology behind Louisiana 811 – including Locator Ticket Management® and IMAP – by meticulously maintaining and updating maps, assisting LA811 members, and training employees. Shana also brings over 20 years of experience to her role.
Contact Shana at 225-275-3700 (ext. 443, option 9) or sfleming@occinc.com.
Call 811 before you dig
Your safety is our number one priority.
From installing a new pool to simply planting a tree, digging without knowing what’s beneath the surface can be extremely dangerous. You could also disrupt utility services to your neighborhood, leading to expensive repairs and fines.
When you call 811, all utilities, including Entergy, will respond within two business days to locate and mark the underground utility lines. (The two business days start the morning after you call).
And if you suspect a gas leak, leave the area immediately and call 1-800-ENTERGY (368-3749) or 911. Indications of a gas leak include the distinctive smell of natural gas, a whistling or hissing sound near a gas appliance, or dead vegetation and bubbles near a gas line.
A message from Entergy New Orleans, LLC and Entergy Louisiana, LLC ©2023 Entergy Services, LLC. All Rights Reserved.
2023, Issue 4
Louisiana 811
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