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Membership Contact Information Process
U Simplified
nderground facility operators in Louisiana are required to belong to Louisiana 811, where we maintain the maps and
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records that allow us to notify them of nearby excavations so that the area can be marked for safety.
According to our bylaws, as a condition of membership, all members must review, provide, and update, ANNUALLY, all the contact information for the following:
The senior management contact for your company;
The contact person for notifications;
The contact person for billing;
The contact information for the person designated to provide your mapping information and keep it updated. The member will provide a 24/7 telephone number for emergency notifications as required by Louisiana Law.
Our e-Notify system makes it easier and more convenient for our members to keep their contact information accurate and up-to- date. It is a free service that provides the Senior Management Contact Person secure, on-line access to their member information for fast, easy updates. Members who haven’t tried it are encouraged to register and give it a test-drive.
If you would like more information on eNotify, please contact Toni Mancuso at 225-275-3700, extension 429 or by e-mail at
enotify@laonecall.com.
If you need assistance with mapping updates, please contact Shana Fleming at 225-275-3700, extension 443 or by e-mail at sfleming@ occinc.com.
Call 811 before you dig
Your safety is our number one priority.
From installing a new pool to simply planting a tree, digging without knowing what’s beneath the surface can be extremely dangerous. You could also disrupt utility services to your neighborhood, leading to expensive repairs and fines.
When you call 811, all utilities, including Entergy, will respond within two business days to locate and mark the underground utility lines. (The two business days start the morning after you call).
And if you suspect a gas leak, leave the area immediately and call 1-800-ENTERGY (368-3749) or 911. Indications of a gas leak include the distinctive smell of natural gas, a whistling or hissing sound near a gas appliance, or dead vegetation and bubbles near a gas line.
A message from Entergy New Orleans, LLC and Entergy Louisiana, LLC ©2023 Entergy Services, LLC. All Rights Reserved.
2024, Issue 3
Louisiana 811
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