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Pre-Design Ticket TComing January 2025
he Louisiana 811 Board of for both parties. The board and staff five (5) business days with either as- Directors and Staff have been reviewed the process with several built drawings, detailed maps, or any working hard to search for ideas engineering firms and have decided to other information sufficient to aid in the that would assist designers/ mimic Iowa’s process and implement a design work of the project.
surveyors in determining the location Pre-Design ticket that will go into effect
The graphic below is a flowchart outlining this process.
Louisiana 811 is actively soliciting engineering contact information from each of its existing members and has changed the membership application to gather this data from new members. Ultimately, both parties (designers and LA811 members) will benefit by using this new feature because engineering projects oftentimes are designed to avoid existing infrastructure.
Please contact the Louisiana 811 team
if you have any questions regarding
this process. Our staff will be actively educating its stakeholders in the coming weeks and months leading up to the implementation of the Pre-Design ticket.
of our members’ underground and submerged utilities/facilities. Historically, designers enter locate requests and members may or may not respond to such notices resulting in frustration from both parties. A recent amendment to
the Louisiana Underground Utilities & Facilities Damage Prevention Law (Dig Law) solidified membership’s opinion regarding this matter by stating that
the law is specifically for excavation and demolition purposes only (reference RS 40:1749.13 A.). However, it is apparent that the services provided by designers/ surveyors are invaluable and ultimately benefit the Louisiana 811 members.
After some research around the country, it was discovered that Iowa One Call had a robust program that has been in place for years and apparently works very well
in January 2025.
Here is how this process will work:
1. A “Pre-Design” ticket header will be selected by a designer/surveyor.
2. The area of the proposed work area would be outlined online like any other ticket.
3. The system (software) would generate a mock ticket indicating the impacted members and will display a member’s engineering contact information (an email address and possibly a phone number).
4. After initial contact from the designer/surveyor, it would be the engineering contact’s responsibility to respond to the designer/surveyor within
 Pre-Design Ticket Process
8 • Louisiana 811 2024, Issue 4















































































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